KYC is the step where most readers stall. We document the actual minutes: Aadhaar-based KYC, PAN-based KYC, deposit and withdrawal through UPI, and the support escalation path.
Most KYC stalls are predictable. Document the time and the documents requested. If the support response window exceeds an hour, escalate.
Confirm the mobile number with an OTP. The OTP arrives within seconds on a stable network.
Submit Aadhaar (eKYC, fastest) or PAN (slower, manual review). Aadhaar-based KYC clears in under five minutes on average.
Confirm the bank account holder name matches the KYC name. A mismatch is the most common KYC-rejection signal.
Deposit a small amount through UPI to test the round-trip. A first-deposit bonus often unlocks here.
KYC rejections often need a support ticket. We document the actual escalation path.