Responsible play is a discipline, not a feature. The discipline starts with bankroll caps, contest selection, and the support channels that exist when a reader feels their play is drifting.
Five mechanical rules, applied in the same order every cycle. The order matters: a bankroll cap that is not set first voids every downstream rule.
Set the bankroll cap first. The cap is the monthly deposit ceiling. We recommend 5% of monthly disposable income as a hard ceiling.
Pick contests that match the bankroll. A 100-credit deposit belongs in small-field guaranteed contests, not large-field mega-contests.
Set a drawdown limit. A 30% drawdown on the bankroll should trigger a one-cycle pause, not a chase.
Use the self-exclusion tool if the cycle feels wrong. A 7-day or 30-day self-exclusion is the cleanest reset.
Reach support if the discipline is slipping. The customer-care page documents the actual response window.
Support response windows vary. We document the actual minutes.